Page 9 - 2019-2020 Interlink Supply Catalog

Equipment Repair 7 SERVICES

We understand your frustrations with the potentially huge loss of revenue associated with equipment downtime. Interlink Supply
offers a program designed to substantially speed up turn-around times for all services and repairs on your equipment and tools. In
addition to faster turn-around times, as an Equipment Repair Pre-Approval Program member and a loyal Interlink Supply customer,
you can also begin to save 5%, 10%, or 15% off list prices for labor and parts used in our service center to repair or service your
equipment and tools. See available discounts and specific program details below.
This program can provide cost savings and reduce equipment downtime.

HOW IT WORKS:

1. Pre-Approval Repair Program customers receive 4. If the repair cost exceeds your Pre-Approval Program
expedited status. authorization, we’ll call you with our recommendations, and
2. We will troubleshoot your equipment to determine you make the decision.
needed repairs. 5. From drop-off to pick-up usually within 1 to 5
3. If the repair cost is at or below the Pre-Approval Program business days*
amount authorized, we will begin work immediately.

Without The Program:
1. We will troubleshoot your equipment to determine needed repairs GREAT PERKS AS SIMPLE AS 1 – 2 – 3
and provide you with an estimate. Your equipment or tools will be 1) Sign Up for Equipment Pre-Approval.
taken out of the repair schedule and will be set aside until we hear 2) Buy from Interlink Supply.
back from you. 3) Receive discounts in the Service Department.
2. Once we hear back and have your approval and a form of payment,
we will put your equipment back in line on the repair schedule. list prices for
3. From drop-off to pick-up usually within 10 to 20 business days** SILVER PLAN 5% OFF labor & parts
*Qualifier – sign up for Repair Pre-Approval Program

No hidden charges. Each invoice will be clearly explained GOLD PLAN 10% OFF list prices for
labor & parts
to you, with all pertinent information and details on your *Qualifier – sign up for Repair Pre-Approval Program and
maintain a combined overall average annual spend of $15,000
paperwork. Any unforeseen changes to the scope of (service, retail, wholesale, rental or web)
work will be communicated to you ahead of time. list prices for
PLATINUM PLAN 15% OFF labor & parts
*Qualifier – sign up for Repair Pre-Approval Program and maintain a
• Silver Plan: Can be authorized by Sales Rep, Service Manager / Service Writer. combined overall average annual spend of $25,000 or above (ser-
vice, retail, wholesale, rental or web)
• Gold Plan: Must be authorized by Site Manager.
• Platinum Plan: Must be authorized by Site Manager.
The above service & repair plans do not include concrete surface
*1 to 5 business days based on the amount of equipment dropped off and parts availability. preparation equipment or tools – please contact your sales rep-
**10 to 20 business days based on parts availability and service department workload. resentative concerning our surface preparation specific plans.
www.interlinksupply.com
Ask your sales representative for more details and start saving today!